Insurance: Although our office makes every attempt to know about the general policies for a number of insurance companies, it is impossible for us to know about each individual plan. It is therefore your responsibility to know your policy and the rules upheld by your health insurance company, including covered and non-covered services.
Appointments: We respect your time and do our very best to honor our appointment schedule. However, due to the unpredictable nature of our specialty, occasional disruptions do occur. Just as we strive to adhere to our appointment schedule, we ask our patients to do the same. If you need to reschedule or verify an appointment, please call us at your earliest opportunity. In consideration of other patients, we may need to reschedule your appointment if you are more than 10 minutes late.
Co-payments: If your insurance company requires you to make a co-payment, this payment is due at the time of your office visit.
Prescriptions: Prescriptions and refills are issued during office hours only. This is to make sure that your medical records are available to determine if the prescription or refill is indicated.
Telephone: The telephone policies are meant to allow care for our patients with a minimum of interruptions, to answer necessary questions and to take care of urgent problems. Emergency calls will be handled by the physician on call. Calls which are less urgent are usually returned later that day.